Research Area A
Measuring the Digital Economy
Aggregate and Macro-Economic Consequences
No. 1 Growth and Employment Effects of Information and Communication Technologies in Europe (May 2001), by Databank Consulting
No. 2 Measuring the Digital Economy: US and European perspective (February 2001), by ENST
No. 32
Taking Stock of Socio-Economic Research on IST (November 2003), by SPRU
No. 33
New Directions for Social Science Research on IST (November 2003), by SPRU
Research Area B
Towards e-Europe implementation
No. 3 Implementing e-Europe in the public service domain: selected case studies (June 2001), by Databank Consulting
No. 34
Evaluation and Benchmarking of e-government: Status and Perspectives
(September 2003), by Databank Consulting
No. 35
Evaluation and Benchmarking of e-government at the Regional Level:
a Pilot Study (November 2003), by Databank Consulting
Research Area C
European E-Commerce: Developing the Evidence Base
No. 4 The "Business Model" as a Research Problem in Electronic Commerce (July 2001), by SPRU
No. 5 Electronic Commerce and Business Model Evolution: an Exploratory Study of Experience and Practice in European Firms (July 2001),
by SPRU
No. 6 Dynamics of Innovation towards E-Commerce: the case of France (July 2001), by ENST
No. 20
Emerging Trends in Customer Relation Management Using ICT: the Retail Trade Industry (December 2002),
by ENST
No. 21
Emerging Trends in Customer Relation Management Using ICT: the Financial Services (December 2002),
by Databank Consulting
No. 22
Emerging Trends in Customer Relation Management Using ICT: the Travel Industry (October 2002),
by NTUA
No. 23
Settling the e-CRM Frontier: the Experience of Innovating European Firms (December 2002),
by SPRU
No. 24
Employment implications of electronic Customer Relationship Management (October 2002),
by Empirica
No. 25
French Cyberspace of Online Services: The Dynamics of the Learning Experience from Minitel to Internet (June 2002),
by ENST
Research Area D
Trends in New Ways of Working
No. 7 Virtualisation of Labour Market Transactions: Technological Potential and Status Quo (May 2001), by Empirica
No. 8 On the e-Work Frontier: Developments Towards an Internet-based Labour
Market in a Forerunner Industry (May 2001), by Empirica
No. 9 The Electronic Freelancing Economy: Myth or Reality? An Overview of Evidence (May 2001), by Empirica
No. 26
"The Winners are…Multi-Practitioners!" Determinants of Success in e-Business and New Ways of Working in Selected European Countries (July 2002),
by Empirica
No. 36
More yo-yos, Pendulums and nomads: Trends of Mobile and Multi-location
Work in the Information Society (June 2003),
by Empirica
No. 37
Mobile and Multi-location Work in the European Union - Empirical Evidence
from Selected Surveys (June 2003),
by Empirica
Research Area E
Skills Evolution & the Digital Economy
No. 10 Skills and Employment Research - Conceptual Framework and
Methodology (June 2001), by SPRU
No. 11 ITEC Skills and Employment - assessing the supply and demand: an empirical analysis (June 2001), by SPRU
No. 27
Outsourcing Practices in Europe (July 2002),
by SPRU
No. 28
The Globalisation of Information Processing Services: the Implications of Outsourcing for Employment and Skills in Europe (July 2002),
by SPRU
No. 38
The Information Society Consequences of Expanding the Intellectual
Property Rights Domain (November 2003),
by SPRU
Research Area F
Internet Market Developments
No. 12 The Evolution of Third Generation Mobile Markets in Europe (July 2001), by Databank Consulting
No. 29
Internet Diffusion Dynamics in Europe: Demand Scenarios and the Digital Divide (July 2002),
by Databank Consulting
No. 39
A European Panel-Approach of web-users and e-consumers (October 2003),
by ENST
Research Area G
Techno-Economic and Policy Developments
No. 13 E-payments: Which Systems in Europe for the Coming Years ? (June 2001), by ENST
No. 14 Emerging Disruptive Technologies and Services: Approach, Methodology and First Insights (June 2001), by ENST
No. 15 The Granting of UMTS Licences in Europe: Industrial and Macro-Economic Effects (July 2001), by ENST
No. 30
ICTs and Improved Consumer Control on Content Supply: the Case of the Entertainment, Video games and Software Industries,
by ENST
No. 40
Wifi: An Emerging Information Society Infrastructure ((October 2003)),
by ENST
Research Area H
Balanced Growth and Sustainable Development
No. 16 IThe Use of Internet as an Alternative Means of Traditional Commercial Practices in Peripheral and Middle-Income Countries (June 2001), by NTUA
No. 17 Creation, Supply and Demand of ICT Skills in Peripheral and Middle-Income
Countries (June 2001), by NTUA
No. 18 In Search of a Vision: Information Society Policies in Peripheral and Middle-Income Countries (June 2001), by NTUA
No. 19
Textile Clusters and the Development of E-business: Embracing the New Challenge? (June 2001), by Databank Consulting
No. 31
'Civilising' Technologies in Healthcare Provision: Experiences and Prospects for Europe (July 2002),
by NTUA
No. 41
Fostering SMEs' Participation in the Information Society: What Lies
Ahead ? (September 2003),
by NTUA
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